Kingsport

 

Contact Information

1880 North Eastman Rd. Suite 205
Kingsport, TN 37664

map call: 423-461-0550

Hours

M-F: 10am - 7pm
S: 10am - 5pm
Su: 1pm - 5pm

In Store Reviews by Listen360 see all

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   on January 14, 2019Rated 10 out of 10 by Silas and NANCY BIDDISON at Fleet Feet
What do you like about our products and services?

Everyone who works at Fleet Feet is well trained, courteous, and professional. They are helpful without being pushy. They are knowledgeable about their products and care about putting you in the right shoe.

Nancy Biddison
Email address removed

Report a concern   on January 8, 2019Rated 10 out of 10 by andrew gibbons at Fleet Feet
What do you like about our products and services?

The selection of shoes is good, but I shop at fleet feet because of the staff. Josh was super helpful in fitting me and giving me several options n the type of shoe I like. It's good to be able to talk with someone who knows the merchandise.

Report a concern   on January 7, 2019Rated 10 out of 10 by A.M. at Fleet Feet
What do you like about our products and services?

Very pleased with my new new balance running shoes. Great customer service. Even gave me a discount to try out some new socks.

Report a concern   on January 6, 2019Rated 10 out of 10 by J.M. at Fleet Feet
What do you like about our products and services?

Great customer service.

Report a concern   on January 5, 2019Rated 10 out of 10 by P.H. at Fleet Feet
What do you like about our products and services?

The individual fittings and recommendations. The quality and range of products.

Report a concern   on January 3, 2019Rated 10 out of 10 by E.H. at Fleet Feet
What do you like about our products and services?

The professionalism and caring for the customers!

Report a concern   on December 31, 2018Rated 10 out of 10 by Robin Blair at Fleet Feet
What do you like about our products and services?

Great quality shoes and superb knowledge from staff about what they are selling and get exactly what you need not just selling a pair of shoes !

Report a concern   on December 30, 2018Rated 10 out of 10 by Helen Kern at Fleet Feet
What do you like about our products and services?

Great selection, helpful staff, & useful advice. We love Fleet Feet!

Report a concern   on December 29, 2018Rated 10 out of 10 by K.P.R. at Fleet Feet
What do you like about our products and services?

Took my son in to have fitted for new shoes as a Christmas gift. The staff was knowledgeable, diagnosed his problems, and came up with a wonderful pair of shoes he loves. He stated that his feet felt as if they were “walking on pillows” when we left. He is hoping to now get back in shape and they even recommended a program that starts soon to help him slowly get into running. He was very inspired and now feels as though he can achieve his goal of losing weight and getting healthy because his feet won’t hurt.

Report a concern   on December 28, 2018Rated 10 out of 10 by S.C. at Fleet Feet
What do you like about our products and services?

Knowledge

Report a concern   on December 21, 2018Rated 10 out of 10 by Fred Hammond at Fleet Feet
What do you like about our products and services?

Friendly staff who also run.

Report a concern   on December 16, 2018Rated 10 out of 10 by Z.C. at Fleet Feet
What do you like about our products and services?

The staff was very friendly, helpful, and knowledgeable! I will be coming back in the future for my running needs.

Report a concern   on December 13, 2018Rated 10 out of 10 by S.S. at Fleet Feet
What do you like about our products and services?

Great analysis

Report a concern   on December 11, 2018Rated 10 out of 10 by Lindsey Vencill at Fleet Feet
What do you like about our products and services?

Fleet Feet has a wide selection of quality running shoes and other workout products. Most importantly, however, is the customer service. The staff are knowledgeable, friendly, and very attentive. They will make sure you get the exact pair of shoes that you need!

Report a concern   on December 10, 2018Rated 10 out of 10 by P.V. at Fleet Feet
What do you like about our products and services?

Customer service

Report a concern   on December 10, 2018Rated 10 out of 10 by B.H. at Fleet Feet
What do you like about our products and services?

The employees at Fleet Feet are amazing they take time to listen to my needs and issues and offer helpful suggestions. I couldn't engender the name of the shoes I purchased the last time, but they were able to look up my information and order what I needed.

Report a concern   on December 8, 2018Rated 10 out of 10 by Laura Hinkle at Fleet Feet
What do you like about our products and services?

Excellent service and knowledge of products

Report a concern   on December 5, 2018Rated 10 out of 10 by M.C. at Fleet Feet
What do you like about our products and services?

Support, comfort and fit!

Report a concern   on December 3, 2018Rated 9 out of 10 by M.W. at Fleet Feet
What do you like about our products and services?

The personal attention - customer service.

Report a concern   on December 3, 2018Rated 10 out of 10 by T.K. at Fleet Feet
What do you like about our products and services?

Personal attention and product quality.

Report a concern   on December 2, 2018Rated 8 out of 10 by O.A.C.R. at Fleet Feet
What could we do to improve?

I have no problem with the customer service. Maybe the selection could be more varied

Report a concern   on December 1, 2018Rated 10 out of 10 by T.H. at Fleet Feet
What do you like about our products and services?

I like the individual help, that info is kept so you can see what shoes have worked in the past for me to help pick future shoes, and that if the shoes I get don’t work I have the option to replace them without major expense.

Report a concern   on November 28, 2018Rated 10 out of 10 by Greg Easley at Fleet Feet
What do you like about our products and services?

The BEST customer service ever!
Thanks for youe help.

Report a concern   on November 28, 2018Rated 10 out of 10 by B.P. at Fleet Feet
What do you like about our products and services?

Very friendly and helpful service .

Report a concern   on November 24, 2018Rated 10 out of 10 by S.E. at Fleet Feet
What do you like about our products and services?

Works to get the right product for me!

Report a concern   on November 24, 2018Rated 9 out of 10 by Matthew Duncan at Fleet Feet
What do you like about our products and services?

I really liked that they took the time to analyze my walk and ask what I would use the shoes for before making a suggestion for what I would wear.

Report a concern   on November 24, 2018Rated 10 out of 10 by J.H. at Fleet Feet
What do you like about our products and services?

I like the fact that even though Fleet Feet is a chain, it is locally owned. I enjoy supporting small business owners.

Report a concern   on November 23, 2018Rated 10 out of 10 by Tammy Payne at Fleet Feet
What do you like about our products and services?

Knowledgeable and friendly

Report a concern   on November 17, 2018Rated 10 out of 10 by Terry Lark at Fleet Feet
What do you like about our products and services?

Very friendly and staff is very patient and attentive.

Report a concern   on November 15, 2018Rated 10 out of 10 by M.E. at Fleet Feet
What do you like about our products and services?

Enjoyed the personable and knowledgeable help from the staff. I felt like I got excellent recommendations on shoes that would perform well for my feet and exercise needs.

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