Kingsport

 

Contact Information

1880 North Eastman Rd. Suite 205
Kingsport, TN 37664

map call: 423-461-0550

Hours

M-F: 10am - 7pm
S: 9am - 5pm
Su: 1pm - 5pm

In Store Reviews by Listen360 see all

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   on May 21, 2018Rated 7 out of 10 by K.P. at Fleet Feet
What could we do to improve?

Do more to put customers at ease.

Report a concern   on May 19, 2018Rated 10 out of 10 by T.D. at Fleet Feet
What do you like about our products and services?

Staff was extremely helpful!

Report a concern   on May 18, 2018Rated 10 out of 10 by Heather Vaughn at Fleet Feet
What do you like about our products and services?

Service is always great! They are very patient and make sure you have the shoe that’s best for you!

Report a concern   on May 18, 2018Rated 10 out of 10 by J.J. at Fleet Feet
What do you like about our products and services?

Employees are always friendly and eager to serve. Highly recommend.

Report a concern   on May 16, 2018Rated 10 out of 10 by D.L. at Fleet Feet
What do you like about our products and services?

Excellent service and good selections

Report a concern   on May 14, 2018Rated 8 out of 10 by M.D. at Fleet Feet
What could we do to improve?

having a place to try out shoes with spikes or just running in general would help lessen the likelihood of getting home with a pair of shoes that are not comfortable.

Report a concern   on May 13, 2018Rated 10 out of 10 by Janie Samuel at Fleet Feet
What do you like about our products and services?

Personalized service, welcoming atmosphere, knowledgeable and friendly employees and offering of quality shoes that can’t be purchased from a regular sporting good store :)

Report a concern   on May 11, 2018Rated 10 out of 10 by J.T. at Fleet Feet
What do you like about our products and services?

Would like to see more colors avail in your women’s running shoes that’s avail through your website so you don’t have to wait for them to be shipped when you need a pair of running shoes possibly the same day. Gretchen is awesome !!!!! Thank you for always being kind and courteous.

Name removed

Report a concern   on May 11, 2018Rated 10 out of 10 by Michelle Bright at Fleet Feet
What do you like about our products and services?

The staff is knowledgeable about their products and will help you find the right shoe for you! They allow you try on the shoe, spend a few minutes in it, and even take a run out the back door to see how it feels.
And there's nothing better than a Fleet Feet fun run! Fleet Feet is a part of my running family. I won't by my products anywhere else!

Report a concern   on May 11, 2018Rated 10 out of 10 by Glenda Mccray at Fleet Feet
What do you like about our products and services?

The service was wonderful. The selection for my needs was available.

Report a concern   on May 11, 2018Rated 10 out of 10 by Matthew Cleek at Fleet Feet
What do you like about our products and services?

I always appreciate the kind and helpful service I receive.

Report a concern   on May 8, 2018Rated 10 out of 10 by A.B. at Fleet Feet
What do you like about our products and services?

Friendly service

Report a concern   on May 8, 2018Rated 10 out of 10 by R.L. at Fleet Feet
What do you like about our products and services?

great brands and employee's who help you find what you need and give you info you need to find the right shoe!

Report a concern   on May 7, 2018Rated 10 out of 10 by C.D. at Fleet Feet
What do you like about our products and services?

Staff were knowledgeable, friendly and polite.

Report a concern   on May 6, 2018Rated 10 out of 10 by J.G. at Fleet Feet
What do you like about our products and services?

I needed shoes for plantar fasciitis and heel pain...as well as side effects from chemo on my knees and ankles. I was told to look for specific brand name shoes that would help and to start at Fleet Feet. I am so glad I was pointed in their direction. Staff was very knowledgeable and friendly. With their help I found the perfect shoes. They even helped me order the shoes in the color I preferred and they arrived the next day at my home with no shipping fees.

Report a concern   on May 6, 2018Rated 5 out of 10 by T.E. at Fleet Feet
How did we disappoint you and what can we do to make things right?

Pricey. I know you are a smaller business, but, even if you just offered 10% off, that would feel like you care about your customer, more.

Report a concern   on May 3, 2018Rated 10 out of 10 by Terry Johnson at Fleet Feet
What do you like about our products and services?

I am addicted to Brooks Addiction shoes. Best shoes I have ever purchased. All of the staff at Fleet Feet are wonderful....very helpful and knowledgeable.

Report a concern   on May 2, 2018Rated 10 out of 10 by Donna Stewart at Fleet Feet
What do you like about our products and services?

I’m thrilled with the coach-to-5K program. Of course, always buy our running shoes from you guys. All around great job

Report a concern   on April 30, 2018Rated 10 out of 10 by Z.W. at Fleet Feet
What do you like about our products and services?

Friendly employees

Report a concern   on April 30, 2018Rated 9 out of 10 by T.M. at Fleet Feet
What do you like about our products and services?

Daniel was very helpful in selecting a great fitting pair of shoes.

Report a concern   on April 30, 2018Rated 10 out of 10 by M.C. at Fleet Feet
What do you like about our products and services?

The staff are knowledgeable about gear and what is appropriate for your needs.

Report a concern   on April 25, 2018Rated 10 out of 10 by J.A.S.N. at Fleet Feet
What do you like about our products and services?

customer service always friendly and very helpful

Report a concern   on April 23, 2018Rated 10 out of 10 by J.H. at Fleet Feet
What do you like about our products and services?

Sales guy was awesome. Very friendly and knowledgeable. Love the shoes.

Report a concern   on April 23, 2018Rated 10 out of 10 by S.D. at Fleet Feet
What do you like about our products and services?

The service was great. I really like my new balance 880. Thank you.

Report a concern   on April 20, 2018Rated 10 out of 10 by Jerry Hurd at Fleet Feet
What do you like about our products and services?

I was very impressed with the service and knowledge of the sales associate. He didn’t try to push anything on us and wanted to make sure that we were very comfortable. We are definitely going back! I recommend it to everyone!

Report a concern   on April 19, 2018Rated 10 out of 10 by L.R. at Fleet Feet
What do you like about our products and services?

Very helpful and knowledgeable about products!

Report a concern   on April 14, 2018Rated 10 out of 10 by Patti Baker at Fleet Feet
What do you like about our products and services?

It is great to speak with staff , who have knowledge of the product . Everyone is always very helpful when i shop here. I highly recommend Fleet Feet in Kingsport!

Report a concern   on April 14, 2018Rated 10 out of 10 by lois brookshire at Fleet Feet
What do you like about our products and services?

I always feel I get a good fit and proper shoe for my needs excellent Brooks shoe and competent help

Report a concern   on April 12, 2018Rated 10 out of 10 by J.A.C.P. at Fleet Feet
What do you like about our products and services?

Everyone is very helpful in find the right shoe for my needs.

Report a concern   on April 9, 2018Rated 10 out of 10 by A.G. at Fleet Feet
What do you like about our products and services?

Daniel is very knowledgeable and personable! So grateful for his expertise.

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